Customer Service Rep(09266) - 204 E Princeton Dr
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and support store operations. Team members may work part time or full time, with schedules intended to accommodate their needs. On-the-job orientation and training are provided. Advancement opportunities may include moving from customer service to management and, potentially, franchise ownership. The role involves operating equipment, stocking and preparing ingredients and products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Work takes place in a pizza store and includes frequent standing, hand use, and reaching, as well as exposure to hot and cold temperatures, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, and moving mechanical parts. Physical tasks can include lifting deliveries weighing up to 50 pounds, carrying supplies and dough trays, and occasionally climbing stairs or a ladder.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, with calculator use if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and occasional climbing.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders, and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload deliveries using a hand truck and move, carry, push, or pull supplies and trays as needed.
- Perform other duties that may not be listed in the job description.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
