Customer Service Rep(09045) - 1510 E Newlands Dr

Domino's Franchise • Fernley, NV

14h • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to process customer orders and help prepare and deliver pizza products during the store’s operating hours. The role may be part time or full time and offers opportunities for advancement into management and other roles. On-the-job orientation and training are provided.

The position involves operating store equipment; stocking ingredients and supplies; preparing products; taking and processing telephone and in-person orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members work in a fast-paced environment and may work independently or with others while meeting quality standards.

Work is primarily performed standing, with frequent walking, reaching, bending, and continuous hand use. Duties may include unloading and moving deliveries, lifting and carrying ingredients and supplies, moving trays, and occasional climbing or crouching. The work environment includes temperature changes, coolers, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to stand for most tasks and walk short distances for short durations.
• Ability to lift and handle deliveries weighing up to 50 pounds, with cases stacked on shelves up to 72 inches high.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to distinguish hot and cold surfaces; use near- and mid-range vision and depth perception; and talk and hear on the telephone.
• Ability to perform the physical tasks described, including reaching, bending, carrying, pushing or pulling trays, and occasional climbing or crouching.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload and move product deliveries using a hand truck, and lift and stock cases on shelves.
• Perform occasional maintenance-related tasks such as changing sign prices or washing walls.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed