Customer Service Rep(02359) - 26 E. National Road

Domino's Franchise • Vandalia, OH

1d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to provide customer service and help prepare and process pizza orders. The role includes communicating with customers in person and by phone, entering orders, preparing products, stocking ingredients, handling inventory and related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position offers potential advancement from customer service to management and other roles within the company. Schedules may be part-time or full-time and are described as accommodating employees’ schedules.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and handle deliveries weighing up to 50 pounds.
• Ability to perform the physical tasks described, including prolonged standing, walking short distances, bending, reaching, occasional squatting and climbing, and frequent use of hands and forearms.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and lift and stock cases of ingredients and supplies.
• Complete tasks involving carrying, pushing or pulling trays, climbing when necessary, bending, reaching, and using hands to prepare and handle products.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed