About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team to take and process orders, prepare products, and help maintain the store. The role involves communicating with customers and coworkers in person and by telephone, using a computer keyboard or touchscreen to enter orders, and operating store equipment. On-the-job orientation and training are provided. The franchise describes opportunities for advancement, including progression into management.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and the ability to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries and move, carry, and stock ingredients and supplies.
  • Perform other outside tasks, such as removing trash.
  • Use store tools and equipment to prepare and handle pizzas.

Benefits

  • Schedules are described as accommodating employees’ other activities, such as school.
  • Opportunities for advancement, including potential progression into management and franchise ownership.
  • On-the-job orientation and training.
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