Customer Service Rep(07091) - 11416 Canyon Road E
About The Position
Customer Service Representatives greet customers, answer phones, take orders, prepare pizza, and provide excellent customer service. The role also includes operating store equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility approximately daily. On-the-job orientation and training are provided. The position involves working in a store environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Most tasks are performed standing, with continuous reaching and hand use, and may include lifting and stocking deliveries weighing up to 50 pounds. The posting also describes additional duties and qualifications for team members in driver or store management positions; these are not identified as requirements for the Customer Service Representative role.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and the ability to make precise, rapid movements with speed and accuracy.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to work standing for most tasks and perform continuous reaching and hand use.
- Ability to lift and stock deliveries weighing up to 50 pounds.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Responsibilities
- Greet customers and provide excellent customer service.
- Answer phones and communicate with customers and coworkers to process orders in person and by telephone.
- Take orders and prepare pizza and other products.
- Operate store equipment.
- Stock ingredients and supplies from the delivery area into storage, work areas, and the walk-in cooler.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
Benefits
- Paid sick leave per Washington State law.
- Employer-sponsored medical benefits for qualifying full-time employees.
- Tips in addition to hourly pay.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
