Customer Service Rep(07091) - 11416 Canyon Road E

Domino's Franchise•Puyallup, WA

22h

About The Position

The Customer Service Representative greets customers, answers phones, takes orders, and prepares pizza while providing excellent customer service. The role also includes operating store equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position pays $17.13–$17.50 per hour, plus tips. Paid sick leave is provided under Washington State law, and qualifying full-time employees are offered employer-sponsored medical benefits. This role requires communicating with customers and coworkers in person and by phone, following written instructions, processing orders using a computer keyboard or touchscreen, and handling payments accurately. Work involves standing for most tasks and may include stocking and unloading deliveries, lifting items weighing up to 50 pounds, carrying supplies, pushing or pulling trays, reaching, bending, occasional crouching, and infrequent stair or ladder use. The work environment can include temperature changes, hot surfaces and tools, food odors, cornmeal dust, sharp edges, moving mechanical parts, and cramped areas such as walk-in coolers. The posting also describes additional duties for team members in driver or store management positions, including delivering products by car, delivering flyers and door hangers, and navigating delivery locations. Those duties require a valid driver's license and safe driving record, access to an insured vehicle, and the ability to navigate routes and carry products while walking or climbing stairs.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly, with calculator use where needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and perform the physical duties described, including lifting deliveries weighing up to 50 pounds.
For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle.
For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain and carry products while walking and climbing.

Responsibilities

Greet customers and provide excellent customer service.
Answer phones and communicate with customers and coworkers in person and by phone.
Receive and process orders.
Prepare pizza and other products.
Operate store equipment.
Stock ingredients and supplies from delivery areas into storage, work areas, and walk-in coolers.
Take inventory and complete associated paperwork.
Clean equipment and the facility.
For applicable driver or store management positions, deliver products and distribute flyers and door hangers.