General Manager(02359) - 26 E. National Road
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and oversees staffing, paperwork, food management, scheduling, store standards and cleanliness, customer service, attendance, marketing, and profitability. The posting describes a fast-paced store environment and includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
- Ability to make correct monetary change.
- Verbal, written, and telephone skills to take and process orders.
- Ability to understand and give correct written instructions and communicate with customers and coworkers in person and by phone.
- Motor coordination to make precise movements rapidly and accurately, and ability to enter orders using a computer keyboard or touchscreen.
- For delivery duties, navigational skills to read a map and locate addresses in the designated delivery area; ability to navigate adverse terrain and carry products to delivery sites.
- For delivery duties, valid driver's license with a safe driving record meeting company standards and access to an insured vehicle usable for delivery.
- Ability to meet the physical requirements described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, reaching, bending, crouching, climbing stairs or ladders, and driving.
- Ability to work amid varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and sometimes adverse weather.
Responsibilities
- Oversee all activities during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure policies and procedures are followed.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain store image, standards, and cleanliness.
- Provide great customer service and maintain attendance and punctuality.
- Support marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
- For delivery duties described in the posting, deliver products by car to customers and distribute flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
