Customer Service Rep(02550) - 401 W. National Road

Domino's Franchise • Richmond, IN

1d • Onsite

About The Position

The Customer Service Representative processes customer orders and supports store operations by preparing products, operating equipment, stocking ingredients, taking inventory, and cleaning the facility. The role involves communicating with customers and co-workers in person and by telephone, entering orders by computer keyboard or touch screen, and handling monetary transactions. On-the-job orientation and training are provided. The position offers potential advancement from customer service to management and other roles within the company.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and continuous hand use.
• Ability to lift delivery cases weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move ingredients and supplies to storage shelves.
• Perform other store tasks such as stocking, cleaning, and maintaining store signs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed