Level 1 Assistant Manager(02550) - 401 W. National Road

Domino's Franchise•Richmond, IN

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The role requires setting a strong example, following all company policies and procedures, and expecting the same of the crew. Assistant managers also support store operations by working to a schedule, maintaining standards and a professional image, delivering great customer service, and demonstrating reliable attendance and punctuality. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. Delivery duties may also include delivering products by car to customers and distributing flyers and door hangers. The work involves standing for most tasks, frequent movement and reaching, and periodically lifting, carrying, pushing, pulling, climbing, bending, and crouching. Deliveries and store work may involve exposure to adverse weather, temperature changes, hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, and cramped spaces. A valid driver's license with a safe driving record and access to an insured vehicle usable for delivery are required.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Ability to comprehend and give correct written instructions.
Verbal, writing, and telephone skills to take and process orders.
Ability to communicate with customers and coworkers in person and by telephone.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Navigational skills to read a map and locate addresses in the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.

Responsibilities

Oversee everything that happens during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow all policies and procedures while expecting the same from team members.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image and adherence to standards.
Provide great customer service.
Maintain attendance and punctuality.
Support store cleanliness, marketing, and profitability.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers.