General Manager(02550) - 401 W. National Road

Domino's Franchise•Richmond, IN

About The Position

Domino’s Pizza is hiring a General Manager to oversee store operations during a shift and ensure that team members follow company policies and procedures. The role is responsible for cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The General Manager sets an example for the crew and maintains store standards, attendance, punctuality, and customer service. The role also involves general store-team duties as needed, including operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided. The posting describes a fast-paced work environment involving customer and coworker communication, repetitive tasks, working alone or with others, and making decisions under stress. It also details physical tasks and exposures associated with store operations and delivery, including standing, lifting, carrying, pushing, climbing, bending, reaching, driving, temperature changes, hot equipment, and adverse weather.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Hand-eye coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties: navigational skills to read a map and locate addresses within the delivery area.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for deliveries.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all company policies and procedures while expecting the same from team members.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain standards, store cleanliness, customer service, attendance, and punctuality.
  • Support marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and facilities as needed.
  • Deliver products by car to customers and deliver flyers and door hangers, where required.

Benefits

  • On-the-job orientation and training.
  • The company describes its work as fun and flexible.
  • The posting notes opportunities for advancement, including progression to general manager, franchisee, or Manager Corporate Operations.
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