General Manager(02076) - S74 W16829 W. Janesville Road

Domino's Franchise•Muskego, WI

19h

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards, customer service, attendance, transportation, cleanliness, marketing, and profitability. The manager must set an example by following all policies and procedures and expecting the same from the crew. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires communication and basic math skills, the ability to make correct change, process orders by phone and in person, and enter orders using a keyboard or touchscreen. Work may involve operating equipment and tools, working in varying temperatures and adverse weather, exposure to food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts, as well as working in cramped spaces. Physical activities may include standing, walking, sitting, lifting, carrying, pushing, climbing, bending, crouching, reaching, and hand-eye tasks. Specific delivery duties include delivering products by car to customers, distributing flyers and door hangers, navigating the delivery area and adverse terrain, and carrying products while walking or climbing stairs. Delivery requires a valid driver's license with a safe driving record and access to an insured vehicle that can be used for delivery. Applicants must be at least 18 years old. Further detailed information about the job description will be presented upon interview.

Requirements

Must be at least 18 years of age.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
Ability to carry pizzas and beverages while walking and climbing; delivery may require navigating five or more flights of stairs.
Far and night vision for driving.

Responsibilities

Oversee all activities and operations during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example by following all policies and procedures and ensuring crew members do the same.
Handle staffing and paperwork.
Manage food, work to a schedule, and maintain store image and standards.
Provide customer service and support attendance and punctuality expectations.
Ensure transportation to and from work, store cleanliness, marketing, and profitability.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
Deliver products by car to customers and distribute flyers and door hangers.
Navigate the designated delivery area and carry products between the store, vehicle, and customer locations.