General Manager(09704) - 6111 W. Mequon Road, Ste D

Domino's Franchise • Mequon, WI

1d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager is expected to set an example, follow all policies and procedures, and hold the crew to the same standards. General team duties include operating equipment; stocking ingredients; preparing products; taking and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Training and orientation are provided on the job.

The role also includes delivery duties: delivering products by car to customers, distributing flyers and door hangers, and navigating the designated delivery area. The job involves customer and coworker communication, order entry, basic arithmetic and handling money, and directing work while meeting quality standards. Detailed job-description information will be presented upon interview.

Requirements

• Must be at least 18 years of age.
• Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly, make correct monetary change, and use a calculator if needed.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and ability to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
• Valid driver's license with a safe driving record meeting company standards.
• Access to an insured vehicle that can be used for delivery.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform physical activities including standing, walking, sitting, lifting, carrying, pushing, climbing, stooping or bending, crouching or squatting, reaching, and hand/eye tasks.
• Ability to carry pizzas and beverages while walking and climbing during deliveries; navigation of five or more flights of stairs may be required.
• Ability to drive and deliver multiple orders during a shift.

Responsibilities

• Oversee all activities during the shift, including cost, inventory, and cash controls and customer relations.
• Set an example by following all policies and procedures and ensuring the crew does the same.
• Handle staffing, paperwork, food management, scheduling, store presentation, cleanliness, marketing, and profitability.
• Provide great customer service and maintain attendance and punctuality.
• Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Deliver products by car to customers and distribute flyers and door hangers.
• Navigate the designated delivery area, including multi-story buildings and other delivery sites.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed