Customer Service Rep(09704) - 6111 W. Mequon Road, Ste D

Domino's Franchise•Mequon, WI

1d•Onsite

About The Position

The Customer Service Representative answers telephone orders and prepares pizzas while providing customer service with personality and strong people skills. The role offers flexible hours and competitive pay in a fun environment, and may be part-time or full-time. On-the-job orientation and training are provided. Opportunities for advancement include management and other roles within Domino’s.

Requirements

Must be at least 16 years old.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, reaching, bending, crouching, and frequent hand use.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to differentiate between hot and cold surfaces and perform tasks requiring talking and hearing by telephone, near- and mid-range vision, and depth perception.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders, including communicating with customers in person and by phone.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload deliveries using a hand truck and stock supplies.
Perform other store team-member tasks, including occasional outside duties and maintenance-related tasks.