Domino's Customer Service Rep (04100)

Domino's Franchise•Athens, GA

2d•Onsite

About The Position

The Customer Service Rep welcomes and assists Domino’s customers, takes and processes orders, and helps prepare products according to Domino’s specifications. The role involves operating and maintaining store equipment, handling inventory and supplies, completing related paperwork, and working with coworkers to provide timely customer service. Flexible schedules may be available, and the position can be part-time or full-time. Opportunities for growth, including potential advancement to management, may be available.

Requirements

Be at least 16 years of age.
Pass a criminal background check.
Be punctual and maintain a professional appearance consistent with Domino’s and Team Fox image standards.
Have customer communication, interpersonal, and teamwork skills.
Be able to perform repetitive tasks, work under stress, meet strict quality-control standards, and make timely, sound ethical judgments.
Be able to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Be able to make correct monetary change.
Be comfortable using a computer keyboard, touch screen, and foot-paddle.
Be able to stand for most of a shift and perform physical tasks including walking, lifting and stacking supplies weighing up to 50 pounds, and occasionally crouching, squatting, stooping, bending, or using stairs.
Have hand-eye coordination for shaping pizza dough, using a pizza peel and cutter, and folding pizza boxes.

Responsibilities

Welcome and communicate enthusiastically with customers, take orders, and maintain a positive, professional demeanor.
Operate, clean, and maintain store facilities and equipment.
Take inventory, stock ingredients and supplies in storage and work areas, and complete associated paperwork.
Prepare products according to Domino’s specifications and guidelines.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Coordinate with coworkers and customers, perform assigned tasks independently or with others, and meet quality standards.
Handle monetary transactions and provide correct change.
Use a computer keyboard, touch screen, and foot-paddle.