Domino's Customer Service Rep (05752)

Domino's Franchise•Gainesville, GA

About The Position

Domino’s is seeking customer service representatives to welcome and assist customers in a fast-paced pizza store. Team members may work part-time or full-time, with schedules intended to accommodate work and personal commitments. The role offers opportunities to develop customer service, inventory management, and people-development skills, with potential paths toward management and other growth within the brand. The representative is often the first point of contact for customers and is expected to communicate enthusiastically, maintain a positive personality, be punctual, and present a professional appearance consistent with Domino’s and Team Fox image standards. The work includes taking and processing orders, preparing products to Domino’s specifications, maintaining the store and equipment, and supporting inventory and delivery-related tasks. Most duties are performed standing, and the role involves physical tasks such as lifting supplies and using pizza-preparation tools.

Requirements

Must be at least 16 years of age.
Must pass a criminal background check.
Ability to direct activities and perform repetitive tasks, independently and with others, including under stress and while meeting strict quality-control standards.
Ability to analyze and compile data and make sound ethical judgments in a timely manner.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Comfort using a computer keyboard, touch screen, and foot-paddle.
Ability to stand for most of a shift and perform the physical activities described, including walking, occasional crouching, squatting, stooping, bending, stair use, and lifting or stacking products and supplies weighing up to 50 pounds.
Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding pizza boxes.

Responsibilities

Welcome and communicate with customers in an enthusiastic, positive manner.
Take customer orders and process telephone orders promptly to support customer satisfaction and timely delivery.
Operate, clean, and maintain store facilities and equipment.
Take inventory and stock ingredients from delivery areas into storage, work areas, and coolers; complete related paperwork.
Prepare products according to Domino’s specifications and guidelines.
Coordinate with coworkers and customers, perform assigned tasks, and make timely, sound ethical judgments.
Handle monetary transactions and provide correct change.
Maintain a professional appearance in accordance with Domino’s and Team Fox image standards.