Domino's Customer Service Rep (03525)

Domino's Franchise•Braselton, GA

About The Position

Domino’s is seeking customer service representatives with a positive attitude, strong people skills, and the ability to work efficiently in a fast-paced pizza store. Team members welcome and assist customers, take and process orders, prepare products according to Domino’s specifications, and help maintain store facilities and equipment. The role may suit someone seeking a primary or supplemental job, and schedules may be part-time or full-time. Domino’s describes opportunities for team members to build skills and potentially grow into management or other leadership roles.

Requirements

  • Must be at least 16 years of age.
  • Must pass a criminal background check.
  • Enthusiastic customer communication, a positive personality, and punctuality.
  • Maintain a professional appearance in accordance with Domino’s and Team Fox image standards.
  • Ability to direct activities, work under stress, meet strict quality-control standards, and coordinate with coworkers and customers.
  • Ability to analyze and compile data and make sound ethical judgments in a timely manner.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Comfort using a computer keyboard, touch screen, and foot-paddle.
  • Ability to stand for most of the shift and perform the physical activities described for the role.
  • Ability to lift and/or stack product ingredients and supplies weighing up to 50 pounds.

Responsibilities

  • Welcome customers and communicate with them enthusiastically and professionally.
  • Take customer orders with a positive attitude.
  • Receive and process telephone orders promptly to support customer satisfaction and timely pizza delivery.
  • Prepare products according to Domino’s specifications and guidelines.
  • Operate, clean, and maintain store facilities and equipment.
  • Take inventory and stock ingredients and supplies from delivery areas into storage, work areas, and coolers.
  • Complete paperwork associated with inventory and stocking.
  • Coordinate with coworkers and customers and perform assigned tasks in accordance with quality standards.
  • Handle monetary transactions and provide accurate change.
  • Perform repetitive tasks, work independently or with others, and make timely, sound ethical judgments.

Benefits

  • Flexible schedules
  • Opportunities for growth and advancement, including potential management and leadership opportunities
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