Domino's Assistant Manager (04100)

Domino's Franchise•Athens, GA

About The Position

Domino’s is hiring an Assistant Manager to lead store operations and team members during a shift. The role requires sound judgment, empathy, people-management skills, and the ability to multitask. The Assistant Manager is accountable for shift operations, following company policies and procedures, setting an example for the crew, and helping the team meet sales and service goals. Responsibilities span cost, inventory, cash, customer relations, staffing, paperwork, food management, scheduling, store image and cleanliness, marketing, and profitability. The position also involves customer service, preparing products to Domino’s standards, operating and maintaining store equipment, handling inventory and deliveries, and processing telephone orders. The role may include delivery-related tasks, such as navigating to customer locations and carrying products. Work is primarily performed standing, with frequent walking and some lifting, stacking, crouching, bending, and stair use. Applicants must be at least 18 years old, have a valid driver’s license and access to an insured vehicle that can be used for delivery, and pass a criminal background check.

Requirements

Must be at least 18 years of age.
Must have a valid driver’s license.
Must have access to an insured vehicle that can be used for delivery.
Must pass a criminal background check.
Sound judgment, empathy, people-management insight, and ability to multitask.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality-control standards.
Ability to coordinate with coworkers and customers, analyze and compile data, and make sound, ethical decisions in a timely manner.
Ability to read a map, locate addresses, and navigate diverse terrain, including multi-story buildings and private homes.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to use a computer keyboard, touch screen, and foot-paddle.
Ability to stand and walk for most of the shift and to lift or stack ingredients and supplies weighing up to 50 pounds.
Ability to occasionally crouch, squat, stoop, bend, or use stairs.
Hand-eye coordination for shaping pizza dough, using a pizza peel and cutter, and folding cardboard pizza boxes.

Responsibilities

Take responsibility for everything that happens during the assigned shift.
Follow all company policies and procedures and expect the same from crew members.
Direct activities and lead the team toward sales, service, and operational goals.
Manage cost controls, inventory control, cash control, and customer relations.
Handle staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
Greet customers, take orders, and respond to customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies, and complete related paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Navigate to delivery addresses and delivery locations when required.
Make accurate monetary change and perform basic arithmetic as needed.