Domino's Assistant Manager (5619)

Domino's Franchise•Lexington, SC

About The Position

Domino’s is hiring an Assistant Manager to lead store operations and a team during a shift. The role calls for sound judgment, empathy, people-management insight, and the ability to multitask. The Assistant Manager is accountable for shift operations, follows company policies and procedures, and sets an example for the crew while working toward strong customer service and store performance. Responsibilities cover cost, inventory, and cash controls; customer relations; staffing and scheduling; paperwork; food management; store image and cleanliness; marketing; and profitability. The position also includes greeting customers, taking and processing orders, preparing products to Domino’s specifications, handling inventory and deliveries of supplies, and operating and maintaining store facilities and equipment. The role requires standing for most of the shift, handling supplies weighing up to 50 pounds, and performing other physical tasks such as bending, crouching, and using stairs.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have access to an insured vehicle that can be used for delivery.
Must pass a criminal background check.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality-control standards.
Ability to coordinate with coworkers and customers, analyze and compile data, and make sound, ethical decisions in a timely manner.
Ability to read maps, locate addresses, and navigate varied terrain and delivery locations while carrying product.
Ability to perform arithmetic accurately and quickly, including making correct monetary change; a calculator may be used.
Comfort using a computer keyboard, touch screen, and foot-paddle.
Ability to stand for most of the shift and perform physical tasks including lifting or stacking supplies weighing up to 50 pounds, and occasionally crouching, squatting, stooping, bending, or using stairs.
Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding cardboard pizza boxes.

Responsibilities

Take responsibility for everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Follow all company policies and procedures and expect the same of the crew.
Lead the team toward shared goals for sales and customer experience.
Handle staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
Greet customers, take orders, and respond to customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies, and complete associated paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.