Domino's Assistant Manager (05750)

Domino's Franchise•Athens, GA

21h

About The Position

The Assistant Manager leads store operations during their shift and is responsible for everything that happens during that time. The role requires sound judgment, empathy, people-management insight, and the ability to multitask in a fast-paced environment. The Assistant Manager sets an example for the crew, follows all company policies and procedures, and leads the team toward strong customer service and store performance. The position combines leadership and operational duties, including cost, inventory, and cash controls; customer relations; staffing and scheduling; paperwork; food management; store image and cleanliness; marketing; and profitability. The role also includes taking and processing orders, preparing products to Domino’s specifications, maintaining store equipment and facilities, and handling inventory and deliveries of ingredients and supplies. The job involves physical activity and may include delivery-related tasks.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have access to an insured vehicle that can be used for delivery.
Must pass a criminal background check.
Ability to direct activities, perform repetitive tasks, and work both independently and with others.
Ability to work under stress and meet strict quality-control standards.
Ability to coordinate with coworkers and customers, analyze and compile data, and make sound, ethical decisions in a timely manner.
Ability to perform basic arithmetic accurately and quickly, with a calculator if needed, and make correct monetary change.
Comfort using a computer keyboard, touch screen, and foot-paddle.
Must be able to perform duties primarily while standing and to walk for most of the shift.
Must be able to lift and/or stack product ingredients and supplies weighing up to 50 pounds, and occasionally crouch, squat, stoop, bend, or use stairs.
Must have the hand-eye coordination needed to shape pizza dough, maneuver a pizza peel and cutter, and fold cardboard pizza boxes.
Must be able to read a map, locate addresses in the delivery area, and navigate varied terrain, including multi-story buildings and private homes, while carrying product.

Responsibilities

Take responsibility for all store activities and operations during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Follow all policies and procedures and ensure the crew does the same.
Lead and direct the team toward sales, service, and store-performance goals.
Manage staffing, scheduling, paperwork submission, food management, store image standards, cleanliness, marketing, and profitability.
Greet customers enthusiastically, take orders, and address customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies in designated storage and work areas, and complete related paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Navigate to addresses within the designated delivery area and carry products to delivery sites, when required.
Make accurate calculations and monetary change.
Use a computer keyboard, touch screen, and foot-paddle.