Customer Service Rep(07781) - 1904 N. Chester

Domino's Franchise • Bakersfield, CA

4d • Onsite

About The Position

Domino’s Pizza is hiring a customer service representative to help serve customers and support store operations. Team members may work part time or full time, with schedules intended to accommodate employees’ other commitments. The company describes opportunities for career growth, including advancement from customer service to management and other roles.

The role includes operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided.

Work involves both customer interaction and food-preparation tasks. Team members communicate with customers and coworkers in person and by phone, enter orders using a keyboard or touch screen, handle payments and change, and work independently or with others while meeting quality standards. Conditions may include varied temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks include standing and walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, squatting, and frequent reaching and hand use.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including lifting deliveries weighing up to 50 pounds, carrying supplies, and frequent standing, reaching, and hand use.
• Ability to talk and hear on the telephone; near- and mid-range vision, depth perception, and ability to distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touch screen.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other store tasks, including removing trash and outside tasks as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed