Customer Service Rep(6399)-Basehor KS

Domino's Franchise•Basehor, KS

23h•Onsite

About The Position

Rogue Pizza, a locally owned and operated independent Domino’s franchise, is seeking a customer service representative. The role involves serving customers and supporting store operations, including preparing products, taking and processing telephone orders, operating equipment, stocking ingredients, taking inventory, and cleaning. On-the-job orientation and training are provided. The position may be part-time or full-time, with schedules intended to be flexible. Team members may have opportunities to advance into management or franchise ownership. The work takes place in a pizza store and can involve varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The position requires frequent standing, walking, reaching, and bending, along with occasional lifting and carrying supplies. Some team members may deliver products by car within a designated area; delivery duties require a valid driver’s license, a safe driving record, and access to an insured vehicle.

Requirements

Must be at least 16 years old.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and by phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Hand-eye coordination to make precise movements rapidly and accurately.
For delivery duties, a valid driver’s license and a safe driving record meeting company standards.
For delivery duties, access to an insured vehicle that can be used for deliveries.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

Operate store equipment.
Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders, including communicating with customers in person and by phone.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Use a computer keyboard or touch screen to enter orders.
For delivery duties, deliver products by car to customers’ doors within the designated delivery area.
For delivery duties, deliver flyers and door hangers.