Customer Service Rep(09633)-Kansas City KS

Domino's Franchise•Kansas City, KS

17h•Onsite

About The Position

Rogue Pizza, a locally owned and operated independent Domino’s franchise, is hiring a customer service representative in Kansas City, Kansas. The role involves working with the store team to prepare and serve pizza, take and process customer orders, and help maintain the store. The franchise describes flexible scheduling, an opportunity to work part-time or full-time, on-the-job training, and opportunities to advance into management or franchise ownership. The posting also includes delivery duties and requirements for team members who deliver.

Requirements

Must be at least 16 years old.
Comprehend and give correct written instructions.
Communicate verbally with customers and coworkers to process orders by phone and in person.
Add, subtract, multiply, and divide accurately and quickly; use a calculator if needed.
Make correct monetary change.
Have verbal, writing, and telephone skills for taking and processing orders.
Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
Enter orders using a computer keyboard or touch screen.
For delivery duties: have a valid driver’s license and a safe driving record meeting company standards, and access to an insured vehicle that can be used for deliveries.
Meet the physical demands described in the posting, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, and reaching.
Be able to work around temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Have the ability to talk and hear on the telephone, use near and mid-range vision, perceive depth, and differentiate hot and cold surfaces.
Be able to direct activities, work under stress, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete related paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers’ doors, and deliver flyers and door hangers when assigned.
Unload product deliveries using a hand truck and move supplies to storage.
Work independently and with others, perform repetitive tasks, and meet quality-control standards.