Customer Service Rep(06341)-Mission KS

Domino's Franchise•Mission, KS

About The Position

The Customer Service Representative works as part of the Domino’s store team to prepare products, serve customers, and process orders. The role may be part-time or full-time and offers flexible scheduling. On-the-job orientation and training are provided, with opportunities for advancement into management and other roles. Some team members may also deliver products to customers, flyers, and door hangers; delivery duties require a valid driver’s license, a safe driving record, and access to an insured vehicle.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Hand-eye coordination and the ability to make precise, rapid movements.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver’s license, a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and, for delivery duties, driving.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and take orders in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Deliver products by car to customers’ doors when assigned delivery duties.
  • Deliver flyers and door hangers when assigned delivery duties.

Benefits

  • Flexible hours and schedules.
  • Healthcare benefits that start with the first paycheck.
  • On-the-job orientation and training.
  • Opportunities for career growth and advancement.
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