Customer Service Rep(01638)-De Soto KS

Domino's Franchise•De Soto, KS

About The Position

The Customer Service Representative works as a member of a Domino’s Pizza store team, handling customer orders and helping prepare and serve products. Duties include receiving and processing telephone orders, communicating with customers and coworkers, entering orders by computer keyboard or touchscreen, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role offers flexible schedules and may be part-time or full-time; advancement opportunities may include management.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touchscreen.
  • When assigned delivery duties, deliver products by car to customers and deliver flyers and door hangers.

Benefits

  • Flexible hours and schedules.
  • Healthcare benefits starting with the first paycheck.
  • On-the-job orientation and training.
  • Opportunities for career advancement.
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