Customer Service Rep(02589)- 1004 E 4th Street

Domino's Franchise • Mount Vernon, IN

4d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s store team to process customer orders and help prepare and serve pizzas. The role includes receiving telephone orders, communicating with customers in person and by phone, entering orders, preparing products, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position offers opportunities for advancement, including into management.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, written, and telephone skills for taking and processing orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Eye-hand coordination and the ability to make precise, rapid movements.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing for most tasks; walking short distances; lifting and carrying supplies weighing up to 50 pounds; pushing or pulling trays on dollies; and frequent reaching, bending, and hand use.
• Ability to work around varying weather and store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
• Ability to talk and hear on the telephone, use near- and mid-range vision and depth perception, and differentiate between hot and cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
• Perform other store-team duties, including removing trash and occasional sign or facility maintenance tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed