The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role sets an example for the crew and requires following company policies and procedures while maintaining standards and providing great customer service. On-the-job orientation and training are provided. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work involves standing for most tasks, walking short distances, using hands continuously, and occasionally lifting and carrying supplies. Team members may unload deliveries, including cases weighing up to 50 pounds, and may need to reach overhead, bend, crouch, climb stairs or ladders, and deliver orders by car. Work conditions can include changing indoor and outdoor temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed