Assistant Manager(01970) -110 E 4th St

Domino's Franchise•Northfield, MN

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same of team members. Duties also include staffing, paperwork, food management, scheduling, maintaining standards and store cleanliness, marketing, customer service, and profitability. This role works as part of a Domino’s store team. General team duties include operating equipment; stocking ingredients; preparing products; receiving and processing phone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Training and orientation are provided on the job. The position may also involve delivering products and flyers within a designated delivery area, using a car and delivering to customers’ doors. The work involves frequent standing and walking, repeated hand use, and tasks such as lifting and carrying supplies, bending, reaching, and occasionally climbing stairs or ladders. Team members may encounter hot equipment and surfaces, cold storage areas, food odors, cornmeal dust, cramped spaces, moving mechanical parts, sharp edges, and changing or adverse weather conditions. Advancement opportunities described include moving from assistant manager to general manager, franchisee, or Manager Corporate Operations.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Eye-hand coordination and ability to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
Ability to meet the physical demands of the role, including standing, walking, lifting and carrying supplies, reaching, bending, and occasional climbing.

Responsibilities

Oversee all activities and operations during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow company policies and procedures while expecting the same of team members.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain store image, standards, and cleanliness.
Provide great customer service.
Support marketing and profitability.
Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers’ doors and deliver flyers and door hangers, as applicable.