Customer Service Rep(07966) - 9874 De Soto Ave

Domino's Franchise • Chatsworth, CA

1d

About The Position

The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone orders, takes inventory, completes paperwork, and cleans equipment and the facility. Orientation and training are provided on the job.

The role requires communicating with customers and coworkers in person and by telephone, following written instructions, processing orders using a computer keyboard or touch screen, handling payments and making change, and performing repetitive tasks while meeting quality standards. Most work is performed standing, with short-distance walking and occasional paperwork while seated. Work conditions include exposure to changing temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and cramped spaces such as a walk-in cooler. Physical duties include lifting and carrying supplies, pushing or pulling trays, frequent reaching and hand use, bending, and occasional crouching, climbing, or stair navigation. Delivery duties may include driving and carrying orders to customers.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and handle deliveries that may weigh up to 50 pounds.
• Ability to perform the physical activities described, including prolonged standing, walking, reaching, bending, and occasional climbing or stair navigation.
• Valid ability to drive within the designated delivery area when assigned delivery duties.

Responsibilities

• Operate equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and by telephone.
• Handle payments and make correct monetary change.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Deliver pizzas, sides, and beverages within a designated delivery area when assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed