Customer Service Rep - 36th Ave (Midtown)

Domino's Franchise • Anchorage, AK

11h • Onsite

About The Position

Domino's is seeking a customer service representative with strong people skills to process customer orders and contribute to store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management or franchise ownership.

Team members operate store equipment, stock ingredients and supplies, prepare products, take and process telephone orders, take inventory, complete related paperwork, and clean the equipment and facility. The role involves communicating with customers and coworkers in person and over the phone, entering orders by computer keyboard or touch screen, and working independently and collaboratively while meeting quality standards.

Work includes standing for most tasks, frequent reaching and hand use, repetitive movements, and occasional lifting or carrying supplies weighing up to 50 pounds. Conditions may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, moving mechanical parts, and outdoor tasks in varying weather.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers, in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand for most tasks, walk short distances, and perform frequent reaching and hand-use tasks.
• Ability to lift and stock deliveries weighing up to 50 pounds, carry supplies, and push or pull loaded trays on a dolly.
• Ability to occasionally climb stairs or a ladder, bend, crouch, or squat, and reach above 72 inches.
• Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, changing temperatures, food odors, cornmeal dust, and cramped spaces.
• Ability to differentiate between hot and cold surfaces and perform tasks requiring near and mid-range vision and depth perception.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Communicate with customers and coworkers in person and over the phone to process orders.
• Enter orders using a computer keyboard or touch screen.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload and stock deliveries, and perform other store tasks such as cleaning, maintenance, and changing prices on signs as needed.

Benefits

• Schedules that may accommodate school or other commitments.
• On-the-job orientation and training.
• Opportunities for career growth, including advancement to management or franchise ownership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed