Customer Service Rep(01638)-De Soto KS

Domino's Franchise•De Soto, KS

2d•Onsite

About The Position

Rogue Pizza, a locally owned and operated independent Domino's franchise, is hiring a Customer Service Representative. The role involves serving customers and supporting store operations, including preparing products, taking and processing telephone and in-person orders, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Team members may work part-time or full-time, with schedules intended to accommodate their availability. The company describes opportunities for advancement from customer service into management and other roles. The position may involve delivery duties, including delivering products by car to customers, delivering flyers and door hangers, and carrying items during deliveries. Delivery requires a valid driver's license with a safe driving record that meets company standards and access to an insured vehicle available for delivery. Work is performed in a store environment with changing temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Duties require frequent standing, walking, reaching, and bending, as well as occasional lifting, carrying, pushing, pulling, crouching, and climbing. Bulk products may weigh up to 50 pounds.

Requirements

Must be at least 16 years old.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties: valid driver's license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area to storage areas, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers and co-workers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Enter customer orders using a computer keyboard or touch screen.
Deliver products by car to customers and deliver flyers and door hangers, if assigned delivery duties.