Customer Service Rep(06302)-Lawrence KS
About The Position
GM Pizza, a locally owned and operated independent Domino's franchise, is hiring a customer service representative. Team members help prepare and serve pizzas, process customer orders, and perform general store tasks. Schedules are described as flexible, with opportunities to work part-time or full-time and potential career advancement into management or franchise ownership. On-the-job orientation and training are provided. The role involves operating store equipment, stocking ingredients, preparing products, taking telephone and in-person orders, completing inventory and paperwork, and cleaning the equipment and facility. Depending on duties assigned, team members may also deliver products, flyers, and door hangers. Work includes exposure to hot and cold temperatures, food odors, cornmeal dust, hot equipment, sharp edges, and moving mechanical parts, along with frequent standing, reaching, bending, and other physical tasks.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to perform basic arithmetic accurately and quickly, using a calculator if needed, and make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, and make judgments and decisions.
- For delivery duties: valid driver's license and a safe driving record that meets company standards.
- For delivery duties: access to an insured vehicle that can be used for deliveries.
- Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.
Responsibilities
- Operate store equipment.
- Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers and coworkers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- For delivery duties, deliver products by car to customers and deliver flyers and door hangers.
Benefits
- Flexible hours and schedules.
- Healthcare benefits starting with the first paycheck.
- On-the-job orientation and training.
- Opportunities for career advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
