Customer Service Rep(06341)-Mission KS

Domino's Franchise•Mission, KS

3d•Onsite

About The Position

Rogue Pizza, a locally owned and operated independent Domino’s franchise, is hiring customer service representatives. The role offers flexible scheduling and on-the-job orientation and training. Team members may work part-time or full-time and can pursue advancement from customer service representative to management and other franchise opportunities. Team members perform general store duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning. The role requires communicating with customers and coworkers in person and by telephone, handling payments and making change, and entering orders by computer keyboard or touch screen. Some team members may also deliver products, flyers, and door hangers using a car. The job involves standing for most tasks, frequent reaching and bending, and occasional lifting, carrying, pushing, pulling, climbing, and crouching. Work conditions include varying indoor and outdoor temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Delivery work may involve driving and navigating stairs.

Requirements

Must be 16 years of age or older.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements quickly and accurately.
For delivery duties: valid driver’s license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.
Ability to perform the listed physical duties, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers to process orders in person and by telephone.
Enter orders using a computer keyboard or touch screen.
Handle payments and make correct monetary change.
Deliver products by car and carry them to customers’ doors within a designated delivery area.
Deliver flyers and door hangers.