A Crew (CSR) 1600
Inktel Contact Center Solutions•Layton, FL
•Remote
About The Position
Driven by a passion for people, Remote Sparkling Wine Advisors help deliver a great customer experience. The Customer Service Rep. provides client support by phone, responding to inquiries, troubleshooting, and providing general assistance. The role also involves proactively and professionally communicating with customers across multiple channels; agents may be asked to transition between channels at any time. The company emphasizes building meaningful connections with clients, customers, colleagues, and nonprofit partners.
Responsibilities
- Provide client support via phone.
- Respond to client inquiries and troubleshoot issues.
- Provide general client support.
- Communicate proactively and professionally with customers across multiple channels.
- Transition between communication channels when asked.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
