Customer Service Rep/Expediter (06297)
About The Position
The Customer Service Rep/Expediter supports Domino’s store operations by providing customer service and helping prepare and expedite orders for delivery and carryout. Team members may work part time or full time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and opportunities for advancement may be available, including management roles. The role involves operating store equipment, stocking and preparing ingredients and products, taking and processing telephone and in-person orders, handling inventory and related paperwork, cleaning the equipment and facility, and expediting orders. Work includes frequent standing and hand use, repetitive tasks, and exposure to varied temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical activities can include walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and reaching.
Requirements
- Must be at least 16 years of age.
- Comprehend and give correct written instructions.
- Communicate verbally with customers and coworkers to process orders over the phone and in person.
- Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Make correct monetary change.
- Have verbal, writing, and telephone skills to take and process orders.
- Coordinate eyes and hands or fingers to make rapid, accurate, precise movements.
- Enter orders using a computer keyboard or touch screen.
- Be able to work alone and with others, perform repetitive tasks, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Meet the role’s physical demands, including standing for most tasks; lifting deliveries weighing up to 50 pounds; and frequent reaching and hand use.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Expedite orders to delivery and carryout vehicles.
- Unload deliveries using a hand truck and move supplies to storage areas.
- Perform related store tasks, including stocking shelves and cleaning low areas.
Benefits
- Schedules intended to work around team members’ other commitments.
- On-the-job orientation and training.
- Opportunities for advancement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
