Customer Service Rep/Expediter (06245)

Domino's • Arvada, CO

4d • Onsite

About The Position

Team Wow is hiring a Customer Service Rep/Expediter for its Arvada, Colorado location. The role supports customer satisfaction and efficient store operations by greeting customers, taking and processing orders, expediting orders for delivery and pickup, preparing products, and assisting the team during busy periods. The position also involves operating equipment and technology, managing and stocking ingredients, handling customer inquiries, processing telephone orders, performing basic cash transactions, and maintaining food safety, quality, and a clean work environment.

This is a fast-paced, team-oriented role that requires multitasking, attention to detail, and flexibility to work various shifts, including evenings and weekends. Work is primarily performed standing, with frequent reaching and hand use and occasional lifting, carrying, pushing, pulling, climbing, bending, and crouching. Team members may unload and stock deliveries, including cases weighing up to 50 pounds.

Requirements

• Must be at least 16 years of age.
• Excellent customer service skills and a friendly, professional demeanor.
• Strong verbal and written communication abilities.
• Proficiency operating various equipment and technologies.
• Basic math skills and the ability to handle cash transactions accurately.
• Computer literacy, including familiarity with keyboard and touch-screen interfaces.
• Ability to work efficiently in a fast-paced environment.
• Strong multitasking and organizational skills.
• Team-oriented approach and willingness to collaborate and support colleagues.
• Attention to detail.
• Flexibility to work various shifts, including evenings and weekends.
• Physical ability to stand for extended periods and lift up to 25 pounds.
• Ability to perform the physical tasks described, including frequent reaching and hand use, and occasional carrying, pushing, pulling, climbing, bending, and crouching.

Nice To Haves

• Previous experience in food service or customer-facing roles.

Responsibilities

• Greet customers and process orders accurately and efficiently.
• Expedite orders to support timely delivery and pickup.
• Prepare the products customers order.
• Operate equipment and technologies used in store operations.
• Manage inventory and stock ingredients in appropriate storage areas.
• Maintain a clean and organized work environment.
• Collaborate with team members to support smooth operations during peak hours.
• Handle customer inquiries and resolve issues professionally and courteously.
• Assist with taking and processing telephone orders.
• Handle cash and make accurate change when necessary.
• Help maintain food safety and quality-control standards.
• Unload and stock deliveries as needed.
• Use tools and equipment such as computers, telephones, calculators, pizza cutters, and pizza peels.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed