Customer Service Rep/Expediter (06245)

Domino's Franchise•Arvada, CO

About The Position

Team Wow is seeking a customer-focused, energetic, and detail-oriented Customer Service Rep/Expediter for its Arvada, Colorado location. The role supports customer satisfaction and efficient store operations by greeting customers, processing and expediting orders, preparing products, handling inquiries, and collaborating with team members, especially during busy periods. The position also involves operating equipment and technology, stocking and managing ingredients, maintaining cleanliness, supporting food safety and quality, processing telephone orders, and handling cash transactions. The work takes place in a fast-paced food-service environment. Most tasks are performed standing, with walking for short distances and occasional desk work for paperwork. Duties involve frequent reaching and hand use, bending, carrying and moving supplies, and occasionally climbing stairs or a ladder. Team members may unload deliveries and lift cases weighing up to 50 pounds.

Requirements

Must be at least 16 years of age.
Excellent customer service skills and a friendly, professional demeanor.
Strong verbal and written communication abilities.
Ability to operate various equipment and technologies.
Basic math skills and ability to handle cash transactions accurately.
Computer literacy, including familiarity with keyboard and touch-screen interfaces.
Ability to work efficiently in a fast-paced, dynamic environment.
Exceptional multitasking and organizational skills.
Team-oriented mindset and willingness to collaborate and support colleagues.
Detail-oriented approach to work.
Flexibility to work various shifts, including evenings and weekends.
Physical ability to stand for extended periods and lift up to 25 pounds.
Ability to perform the described physical tasks, including frequent reaching and hand use, bending, carrying, pushing or pulling trays, and occasional climbing.

Nice To Haves

Previous experience in food service or customer-facing roles is a plus, but not required.

Responsibilities

Greet customers and process orders accurately and efficiently.
Expedite orders for timely delivery and pickup.
Prepare the products customers order.
Operate equipment and technologies used in store operations.
Manage inventory and stock ingredients in appropriate storage areas.
Maintain a clean and organized work environment.
Collaborate with team members to support smooth operations during peak hours.
Handle customer inquiries and resolve issues professionally and courteously.
Assist with taking and processing telephone orders.
Perform basic cash handling and provide accurate change.
Help maintain food safety and quality-control standards.
Unload product deliveries using a hand truck and move supplies to storage areas.
Complete store tasks such as changing sign prices, washing walls, and performing maintenance as needed.