Customer Service Rep/Expediter (06281) - 530 Malley Drive

Domino's Franchise•Northglenn, CO

9d•Onsite

About The Position

Team Wow is hiring customer service representatives and expediters to support its growing Domino’s business. Team members help make, bake, and serve pizzas during busy hours while providing excellent customer service and working as part of a team. Schedules may be part time or full time, and the role may suit someone seeking a primary job or supplemental work. On-the-job orientation and training are provided. Advancement opportunities may include management and other roles within the company or franchise system. Team members operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete paperwork; clean equipment and the facility; and expedite orders to delivery and carryout vehicles. The work involves standing for most tasks, short-distance walking, handling deliveries and supplies, and frequent use of hands and arms. Store conditions include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

Must be at least 16 years old.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
Ability to enter orders using a computer keyboard or touch screen.
Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to handle the physical demands described, including lifting deliveries weighing up to 50 pounds and frequent reaching and hand use.
Ability to talk and hear on the telephone, use near- and mid-range vision, judge depth, and distinguish hot from cold surfaces.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Expedite orders to delivery and carryout vehicles.
Communicate with customers and co-workers to process orders in person and over the phone.
Unload bulk product deliveries using a hand truck and move supplies to storage.
Perform store tasks involving standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.