Customer Service Rep/Expediter (06281) - 530 Malley Drive

Domino's•Northglenn, CO

10d•Onsite

About The Position

The Customer Service Rep/Expediter handles customer orders and supports store operations by preparing products, expediting orders for delivery and carryout, and helping maintain equipment and the facility. The role is available part time or full time, with schedules intended to accommodate team members. On-the-job orientation and training are provided, and opportunities for advancement may include management or franchise ownership. The work takes place in a pizza store and involves operating equipment, stocking and preparing ingredients, processing orders by phone and in person, taking inventory, completing paperwork, and cleaning. Team members work in a team environment and may also perform tasks independently. The position involves standing and frequent movement, repetitive hand use, and lifting and carrying supplies. Working conditions include temperature changes, hot equipment, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts.

Requirements

Must be at least 16 years of age.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, reaching, and frequent use of hands.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Expedite orders to delivery and carryout vehicles.
Communicate with customers and co-workers to process orders by phone and in person.
Unload and store product deliveries, including moving supplies to shelves.