Customer Service Rep/Expediter (06286) - 956 Cherry St
Domino's Franchise•Louisville, CO
•Onsite
About The Position
Team Wow is hiring a Customer Service Rep/Expediter for its 956 Cherry St location in Louisville. The role provides customer service while managing and expediting orders to support timely delivery. The position also assists with making the products sold and keeping the store clean.
Requirements
- Strong verbal and written communication skills and the ability to interact professionally with customers and team members.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in multitasking and prioritizing tasks effectively.
- Basic computer skills.
- Ability to work independently and as part of a team.
- Strong time management skills and ability to meet deadlines.
- At least 16 years of age.
Nice To Haves
- Customer service experience, preferably in a fast-paced environment.
- Experience in expediting.
Responsibilities
- Serve as the primary point of contact for customer inquiries, addressing concerns and resolving issues promptly and professionally.
- Process customer orders accurately and efficiently, ensuring all details are correctly entered into the system.
- Coordinate with teams to expedite orders and manage delivery timelines.
- Track orders and provide customers with real-time status updates.
- Work with customers to resolve order discrepancies or delays.
- Maintain accurate customer records and update information in the company database.
- Identify opportunities to upsell or cross-sell products when appropriate.
- Assist in making the products sold.
- Assist in keeping the store clean.
Benefits
- Schedules that may work with employees’ availability.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
