Customer Service Rep/Expediter (06367) - 695 Jerry St., Suite 108

Domino's Franchise•Castle Rock, CO

1d•Onsite

About The Position

The Customer Service Rep/Expediter prepares and processes customer orders, provides service to customers in person and by phone, and supports store operations. Duties include operating equipment, stocking ingredients, preparing products, expediting orders for delivery and carryout, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The position may be part-time or full-time, and schedules are described as accommodating employees’ needs.

Requirements

Be 16 years of age or older.
Have a good background check (BGC).
Comprehend and give correct written instructions.
Communicate verbally with customers and co-workers to process orders by phone and in person.
Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Have verbal, writing, and telephone skills to take and process orders.
Have motor coordination to make precise movements rapidly and accurately.
Work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

Operate all equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Expedite orders to delivery and carryout vehicles.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and co-workers to process orders by phone and in person.
Enter orders using a computer keyboard or touch screen.
Make accurate monetary change.