Customer Service Rep/Expediter (06268) - 484 Crystal Valley Pkwy484

Domino's Franchise • Castle Rock, CO

1d

About The Position

The Customer Service Rep/Expediter helps provide excellent customer service and food as part of a team in a Domino’s store. The role includes receiving and processing customer orders, preparing products, expediting orders for delivery and carryout, and completing general store duties. On-the-job orientation and training are provided. The position may be part-time or full-time, and schedules are described as flexible around employees’ needs.

Requirements

• Must be at least 15 years old with a good background check (BGC); the posting also states that applicants must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Expedite orders to delivery and carryout vehicles.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders by phone and in person.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed