Customer Service Rep/Expediter (06286) - 956 Cherry St
Domino's Franchise•Louisville, CO
•Onsite
About The Position
Team Wow is seeking a dedicated Customer Service Rep/Expediter for its 956 Cherry St location in Louisville. The role provides customer service while efficiently managing and expediting orders to support timely delivery. The position also assists with making the products sold and keeping the store clean.
Requirements
- At least 16 years of age.
- Strong verbal and written communication skills, with the ability to interact professionally with customers and team members.
- Excellent problem-solving abilities and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Basic computer skills.
- Ability to work independently and as part of a team.
- Strong time-management skills and ability to meet deadlines.
Nice To Haves
- Customer service experience, preferably in a fast-paced environment.
- Experience in expediting.
Responsibilities
- Serve as the primary point of contact for customer inquiries, addressing concerns and resolving issues promptly and professionally.
- Process customer orders accurately and efficiently, ensuring all details are entered correctly into the system.
- Coordinate with teams to expedite orders and manage delivery timelines.
- Track orders and provide customers with real-time updates on order status.
- Work with customers to resolve order discrepancies or delays.
- Maintain accurate customer records and update information in the company database.
- Identify appropriate opportunities to upsell or cross-sell products.
- Assist in making the products the company sells.
- Assist in keeping the store clean.
Benefits
- Schedules that may work with employees' availability.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
