Customer Service / Inside Sales
About The Position
Applied Industrial Technologies is hiring a full-time Customer Service Representative to work on site in Olympia, Washington. The role provides professional and timely support to the sales team and customers. In a fast-paced team environment, the representative partners with customers and Account Managers to identify products and services, address customer needs, and build positive ongoing business relationships. The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. Applied describes its culture as friendly, inclusive, team-oriented, and supportive of individual contributions and career advancement. Career paths are available in sales, operations, or management. The position is not eligible for relocation benefits and is expected to be performed on site. Candidates must be authorized to work in the United States; visa sponsorship is unavailable.
Requirements
- At least 1 year of customer service or inside sales experience, or mechanical or maintenance experience.
- Attention to detail, accuracy, ability to multitask, and a sense of humor.
- Written and verbal communication skills, including English grammar.
- High school diploma or equivalent.
- Ability to lift up to 50 lbs.
- Mechanical aptitude.
- Computer knowledge, including Excel.
- Valid driver's license and clean driving record (MVR).
- Must be authorized to work in the United States; work visa sponsorship is not available.
Nice To Haves
- Experience in industrial distribution or a parts counter environment.
- SAP/ERP experience.
Responsibilities
- Respond to customer inquiries and prepare quotes.
- Process orders and handle expediting and returns.
- Source parts.
- Assist in generating sales.
- Partner with customers and Account Managers to identify products and services, solve customer needs, and build positive business relationships.
- Help in the stockroom as needed.
- Deliver orders to customers as needed.
Benefits
- Competitive hourly pay.
- Monthly, quarterly, and annual bonus opportunities; the potential bonus is tied to location and individual performance and has averaged $250–$350 per month, with no specific amount guaranteed.
- 401(k) with company match.
- Insurance.
- Time off.
- Tuition reimbursement.
- Employee assistance.
- Professional development and training.
- Career paths in sales, operations, or management.
- Great work/life balance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
