Customer Service Inside Sales
About The Position
Applied Industrial Technologies is hiring a full-time Customer Service Representative in Fort Worth, Texas. The representative provides professional and timely support to the sales team and customers, partnering with customers and Account Managers to identify products and services, solve customer needs, and build positive ongoing business relationships. The role operates in a fast-paced, team-oriented environment and includes customer service, inside sales support, stockroom assistance, and driving and delivering materials to customers. The position is performed onsite and is not eligible for relocation benefits. Applicants must be authorized to work in the United States; visa sponsorship is not available.
Requirements
- At least 1 year of customer service or inside sales experience.
- Strong attention to detail.
- High school diploma or equivalent.
- Ability to lift up to 50 lbs.
- Valid driver's license and clean motor vehicle record (MVR).
- Must be authorized to work in the United States; work visa sponsorship is not available.
Responsibilities
- Process customer inquiries, quotes, and orders.
- Expedite orders and handle returns.
- Source parts.
- Assist in generating sales.
- Support customers and Account Managers in finding products and services and resolving customer needs.
- Build positive, ongoing business relationships.
- Help in the stockroom as needed.
- Drive and deliver material to customers.
Benefits
- Competitive hourly pay
- Monthly, quarterly, and annual bonus opportunities
- 401(k) with company match
- Insurance
- Time off
- Tuition reimbursement
- Employee assistance
- Career paths in sales, operations, or management
- Professional development and training
- Great work/life balance
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
