CUSTOMER SERVICE INSIDE SALES
FlexSol Packaging Corp•Pompano Beach, FL
•$24 - $26•Onsite
About The Position
This role focuses on providing the best value to the customer through excellent service, fair pricing, quality products, and a seamless business experience. The Customer Service Representative will handle a variety of customer interactions and administrative tasks to support the sales team and ensure customer satisfaction.
Requirements
- 2 years of related experience and/or training, or an equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to complete reports and forms associated with the position.
- Ability to communicate effectively orally and in writing.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Frequently required to stand and use hands to finger, handle, or feel.
- Frequently required to walk, sit, reach with hands and arms; balance; stoop, kneel and/or crouch.
- Must occasionally lift 25 pounds.
- Specific vision abilities required include close vision, distance and color vision.
Responsibilities
- Assist customers with all telephone inquiries.
- Quote customers on products.
- Process orders (Order Entry).
- Confirm lead time on quotes and orders.
- Confirm/update current pricing.
- Expedite any urgent orders.
- Follow up on quotes.
- Work with Outside Sales Managers as a team to establish and maintain customer relationships.
- Provide samples to customers and salesmen.
- Gather information for customer complaints and returns.
- Process product testing.
- Maintain customer addresses/contact information.
- Confirm order changes/cancellations, etc.
- Mail introduction letters to new prospective customers.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
