Customer Service & Inside Sales Representative

LTF Technology • Huntley, IL

9d

About The Position

We are seeking a motivated and customer-focused Customer Service & Inside Sales Representative to support existing customers while helping develop new business opportunities. This position combines customer service, order support, sales follow-up, and proactive outreach.

Requirements

• Strong communication and follow-up skills.
• Organized, proactive, and comfortable speaking with customers.
• Strong computer skills, including proficiency with Microsoft Office, CRM/ERP systems, email, and online research tools.

Nice To Haves

• Experience in lighting, electrical, electronics, Architectural products, or manufacturing is a plus.

Responsibilities

• Respond to customer inquiries, pricing requests, and product questions.
• Prepare quotes, process orders, and follow up on open opportunities.
• Maintain strong relationships with existing customers and identify additional sales opportunities.
• Contact prospective customers by phone and email to introduce products and qualify opportunities.
• Follow up on samples, quotations, and previous customer inquiries.
• Coordinate with sales, operations, and technical teams to resolve customer needs.
• Maintain accurate customer, lead, and opportunity information in the CRM.
• Help achieve monthly and annual sales and customer-retention goals.

Benefits

• Competitive salary plus performance-based bonus
• Paid vacation and holidays
• Health insurance
• 401(k) retirement plan
• Opportunities for professional growth and advancement
• Product and sales training
• Stable, long-term position with an established company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed