Online Order Delivery Driver

Sendik's Food Market•Germantown, WI

About The Position

The Customer Service Driver models and promotes Sendik’s culture by consistently providing best-in-class service to guests. The primary responsibility is making daily deliveries to various stores and customers throughout the day. The role also supports the Customer Service Department by bagging groceries and gathering grocery carts and baskets. Drivers communicate daily with the Customer Service Manager to review deliveries, deliver grocery, floral, and catering orders, and transfer items between stores. The role may also include training and mentoring new Customer Service Drivers and assisting with other store duties as needed.

Requirements

  • Must be at least 18 years old because the role requires operating store equipment.
  • Current driver’s license and a safe driving record.
  • Strong attention to detail.
  • Eagerness to interact with customers.
  • Strong sense of teamwork and ability to anticipate the needs of the team.
  • Ability to work at a fast pace and efficiently.
  • Ability to take initiative and make independent decisions about department needs and priorities under general supervision.
  • Excellent time management, prioritization, and organizational skills.
  • Ability to stand, walk, lift, bend, and push or pull for extended periods.
  • Ability to lift up to 50 pounds.

Responsibilities

  • Serve customers throughout the store and during deliveries by greeting, engaging, delighting, and thanking every guest.
  • Represent Sendik’s and promote customer satisfaction while serving customers outside store locations.
  • Communicate daily with the Customer Service Manager to review the day’s deliveries.
  • Transfer items between stores, including deli and bakery items.
  • Deliver grocery and floral orders directly to customers.
  • Assist with delivering catering orders as needed.
  • Assist with bagging groceries and gathering grocery carts and baskets as needed.
  • Assist with training and mentoring new Customer Service Drivers.
  • Maintain a clean and safe work environment by following safety and sanitation regulations and procedures.
  • Assist with other store duties as needed.
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