Customer Service & Dispatch Representative

Bug Zero • Springfield, MO

6d

About The Position

Bug Zero is hiring a Customer Service & Dispatch Representative to support daily operations and provide a strong customer experience. The role involves responding to clients, coordinating technician routes, promoting services, resolving concerns, assisting with Accounts Receivable, and completing administrative tasks. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with no weekends. First-year earnings are listed as $37,000–$42,000.

Requirements

• At least 2 years of customer service experience.
• Stable work history.
• Friendly, professional phone presence.
• Strong organization and attention to detail.
• Proficiency with MS Office, email, internet, and CRM software.
• Positive, customer-focused attitude.

Responsibilities

• Answer inbound calls professionally and with care.
• Schedule and coordinate technician routes.
• Assist current and prospective clients.
• Promote Bug Zero services.
• Resolve client concerns and solve problems.
• Assist with Accounts Receivable.
• Perform administrative tasks as needed.

Benefits

• Competitive pay with growth incentives and sales opportunities.
• Medical, dental, vision, and life insurance.
• Retirement plan with company match.
• Paid holidays, vacation, and personal days.
• Supportive, team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed