Customer Service & Dispatch Representative

Bug Zero Inc • Springfield, MO

1d • $18 - $25

About The Position

Bug Zero is hiring a Customer Service & Dispatch Representative to support daily operations and deliver a positive customer experience. The role includes handling inbound calls, helping current and prospective clients, coordinating technician routes, promoting company services, resolving client concerns, assisting with Accounts Receivable, and completing administrative tasks as needed. The position is scheduled Monday through Friday, 8:00 AM to 5:00 PM, with no weekends. First-year earnings are listed as $37,000–$42,000.

Requirements

• At least 2 years of customer service experience.
• Stable work history.
• Friendly, professional phone presence.
• Strong organization and attention to detail.
• Proficiency with MS Office, email, internet, and CRM software.
• Positive, customer-focused attitude.

Responsibilities

• Answer inbound calls professionally and with care.
• Schedule and coordinate technician routes.
• Assist current and prospective clients.
• Promote Bug Zero services.
• Resolve client concerns and solve problems.
• Assist with Accounts Receivable.
• Perform administrative tasks as needed.

Benefits

• Competitive pay with growth incentives and sales opportunities.
• Medical, dental, vision, and life insurance.
• Retirement plan with company match.
• Paid holidays, vacation, and personal days.
• Supportive, team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed