Customer Service Casino Gaming Associate | $1,000 Sign-On Bonus

Knighted Ventures•Lodi, CA

1d•Onsite

About The Position

Knighted is hiring a Customer Service Casino Gaming Associate in Lodi, California. The role audits live casino table games and requires strong mental math, memorization, attention to detail, and the ability to maintain accuracy in a fast-paced, high-pressure environment while providing an excellent guest experience. Casino experience is not required; paid training is provided, and additional game certifications are tied to pay increases. The position pays $20–$22 per hour and includes a $1,000 sign-on bonus, paid in installments: $250 at three months, $250 at six months, and $500 at 12 months. Training is scheduled Monday through Friday, 10 a.m. to 6 p.m. Associates must be prepared to work late-night and overnight hours and be available Friday, Saturday, and Sunday. Knighted is a California gaming provider with more than 1,000 employees. The company describes opportunities for career advancement and says 99% of its supervisors, managers, and trainers started in the Gaming Associate role. One application covers all California locations; candidates may tell their recruiter if they have a location preference.

Requirements

Be at least 21 years old.
Be authorized to work in the United States.
Be proficient in mental math, including addition, multiplication, division, and subtraction.
Pass a background check, credit check, and drug screen.
Be able to sit or stand at a gaming table for 3–4 hours at a time.
Be able to use hands and fingers dexterously, including rotating wrists, grabbing, pulling, pushing, pinching, and tapping.
Be able to lift 5–10 pounds for chip management and bank reconciliation; requirements vary by location.
Be able to see, speak, and hear clearly during gameplay, with close, distance, color, peripheral, and depth perception.
Be comfortable with direct communication and giving corrections when needed.
Be able to stay focused and manage stress in fast-paced, high-pressure environments.
Be available Friday, Saturday, and Sunday and prepared to work late-night and overnight hours.

Responsibilities

Monitor live casino table games accurately and consistently.
Correct dealers directly when a rule or procedure is broken.
Use rapid mental math to calculate payouts and wagers and verify bets.
Memorize rules, payout structures, and procedures for each certified game.
Manage chips at the table, including stacking, sorting, and passing them.
Reconcile table banks and chip inventory.
Maintain accuracy under pressure while delivering an excellent guest experience.
Earn certifications for additional games through paid training.
Maintain a state gaming license.